There are various forms of communication in the workplace, many of which as a result of technology. This has been very helpful for those who work from home and or away from the office. Also, this has given allowed the workplace to become a more positive place as better communication through things like pulse surveys (to learn more about pulse surveys, visit this site) allows employees to get heard more and not just ignored by management. However, this has minimized the chances of people meeting because you can send and receive information online but some messages are best-addressed face to face.
That is why interpersonal communication is still necessary for the workplace. So, what is interpersonal communication? It is the sharing of message between two or more people concurrently. So, while one person is talking, the other is actively listening and expressing feedback non-verbally.
Interpersonal communication is an integral part of business continuity and performance. As a manager, there are essential details you can’t pass through emails if you want the information to be acted upon excellently. Indeed, interpersonal communication skills are essential elements of your business.
Reasons Why Interpersonal Communication Is Essential
1. Running major projects
First, you can’t conduct a new project by communicating through email. You have to meet your team at least once before commencing the project. If you want to run the project successfully, you have to conduct a meeting where you’ll present the goal of the project. Secondly, invite questions from the team.
Moreover, you can emphasize an important point during interpersonal communication contrary to email communication. Also, you’ll have the chance to clarify the project details by modifying stress your tone where necessary and use non-verbal gestures.
2. Detailed information
What is interpersonal communication, and what does it have to do with accurate information? If you gather information, it means you collected, analyzed, understood then compiled it. However, you can’t assume the receiver of the message has the same understanding as you.
Therefore, to ensure there is organization cohesion, you need to present the information face to face with your employee. While sharing the information, you’ll observe the feedback of the team and finds a method of clarifying the details. In fact, you might be required to use virtual assistants to educate your team.
3. Effective meeting
Meetings can be tedious and tiring. But, if you practice interpersonal skills with your employees, you’ll start having productive meetings. Therefore, start organizing your agenda and points and ensure you adequately involve all the employees. If you practice interpersonal communication, you’ll express your ideas and identify how your employees perceive them.
4. Better understanding
Information is useful, based on how it is relayed. For example, body language can influence how people will receive your message. If you say something weird, you’ll observe the reaction of the message receiver, and it’s up to you to change the topic or rectify the mistake. Interpersonal communication helps you identify people’s perspective.
5. Creates a relationship
During interpersonal communication, you build a relationship with the people involved in the conversation. Since it involves concurrent communication, you’ll easily relate to people’s feelings towards a topic. Moreover, the non-verbal gestures will bring the two sides closer to understanding the message and act on it as intended.
Communication is crucial in decision making in an organization. In fact, when you decide on issues, you need to communicate directly to your team; otherwise, you risk misunderstanding among the group. Moreover, if you don’t clarify your information, the team will interpret it based on how they understand and probably not as intended.